Make a difference and find your purpose with our Responsive Repairs team!
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Our Responsive Repairs team now have a great opportunity for a Supervisor to join the leadership team in Leicestershire covering Leicester and Market Harborough and support their ambitious plans to grow their team in this area.
What could you be doing?
You will be supervising a multi skill trades team, providing practical and technical support and assisting the Service Manager to deliver the operational objectives ensuring all works are completed efficiently and effectively whilst engaging the team to bring their best. In conjunction with the Service Manager, you will work to support, coach, motivate and engage the team to achieve service objectives, embedding the Company’s People Values, and promoting a customer centric approach of ‘value for money’ and ‘right first time’.
By analysing data and measuring performance, you will work closely with the trade’s teams and your Service Manager to support a customer focussed repairs service. The Supervisor will assist the Service Manager with the completion of daily, weekly, and monthly business objectives.
We would like someone who has:
- A suitable trade qualification - this is essential
- Experience of working within a multi-skilled environment
- Experience of working within a customer focussed environment
- Ability to make key decisions, comfortable with responsibility and accountability for successful outcomes in service delivery
- Experience of supervising or managing a team and leading by example
- Excellent problem-solving ability, a solutions focussed approach and comfortable working within a continuous improvement environment
- Strong communication skills with the ability to develop good working relationships
- IT Literate is a must, experience with EXCEL and other Microsoft packages
This mobile role is based in the Leicestershire area but will require occasional travel to other regional sectors as required. This could include training at other locations including Birmingham, Worcester, Skegness or Matlock.
Check out some of our core benefits
- 25 days annual leave (plus bank holidays) with opportunity to buy and sell leave
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
- Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 8% (inclusive of life assurance and dependent on employee contributions)
- Learning and Development opportunities
- Salary sacrifice electric vehicle scheme
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
This post requires a basic DBS check and you will need a full UK driving licence. You will also be part of the out of hours’ rota.
Part of Platform Housing Group, Platform Property Care is a well-established property maintenance business. Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear – we are growing fast, and we aim to achieve our plan through an engaged and highly skilled team.
If this sounds like the place for you then we’d love to hear from you! To find out more please contact recruitment@platformhg.com.
Early applications are encouraged.
We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.