Receptionist/Office Administrator


 

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Receptionist/Office Administrator

Would you like to work for an award-winning boatbuilding company based in waterside offices near Falmouth, Cornwall - the perfect destination for sailors, surfers and beach lovers? Cockwells is globally respected in the marine industry and at the forefront of designing and building luxury motor launches and Superyacht tenders. The Company cleverly integrates traditional boatbuilding skills with innovative engineering and modern techniques to build vessels of the highest quality.

We’re looking for a full-time professional, organised Receptionist/Office Administrator to manage a busy and varied reception. We would love to hear from you if you are well presented, have excellent customer service skills, an enthusiastic can-do attitude and are self-motivated and super-organised. You must be an excellent communicator and be able to undertake Office Management/Administration and reception duties.

Main Duties & Responsibilities

This wide and varied role is the lynchpin in our office and integral to the smooth running of our business operations. As well as all the normal receptionist duties, you will be responsible for the day-to-day running of a reception, together with various office administration duties. The main duties of the role are as follows:-

· Greet and welcome visitors

· Manage incoming phone calls and general e-mail enquiries

· Provide basic and accurate information in-person and via phone/email

· Maintain office security by following safety procedures and controlling access via the reception desk

· Monitoring available space in the boat yard, boat storage and car parking spaces

· Administration Management for the Boat Yard including invoicing, setting up direct debits and ensuring accounts are kept up to date and any outstanding payments are regularly chased

· Liaising with the After-sales team to manage warranty enquiries and bookings

· Order front office supplies and keep inventory of stock

· Update calendars and schedule meetings, arrange travel and accommodation and any other ad-hoc tasks for the Managing Director/ Directors/ Managers

· Fire alarm testing each week

· General office administration/ facilities site management tasks as and when required, including arranging any health & safety training with external providers

Required skills:

· Excellent communicator both written and verbal, with the ability to build rapport

· Well organised and able to prioritise tasks

· Ability to multi-task

· Able to work with minimal direction

· Excellent timekeeping

· Proactive, flexible and adaptable, with a willingness to learn new skills

· Discretion and trustworthiness

· Microsoft Excel skills

Desirable skills

  • Have experience with Microsoft Office suite and Outlook 365
  • Proven experience in diary management and organising travel arrangements
  • Raising invoices, creating direct debit subscriptions monitor money coming in
  • Experience in managing facilities
  • Knowledge of Health and Safety guidelines
  • Knowledge and/or experience with boats, and booking launches is advantageous but not essential

Location

The usual place of work for this role is the Mylor Creek Boatyard, Mylor Bridge, TR11 5NS, but you may also be required to work at our other company site in Falmouth in the future.

Salary

Starting salary is £25,000 per annum.

Working hours

Monday to Friday (40 Hours) Day-time

Interviews

Will be carried out as and when suitable applications have been received.

How to apply

Please submit a covering letter along with your CV clearly stating your suitability for the role, salary expectations, current notice period and location.

We look forward to hearing from you.

Job Types: Full-time, Permanent

Salary: £25,000.00 per year

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Falmouth, TR11 5NS: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you have previous customer service experience?

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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